What are they talking about?
Apple – Microsoft – Android
Cloud – on premises – infrastructure – Azure
Office 365 – Google Apps
Ransomware – CryptoLockers – Phishing
Firewall – Intrusion Prevention – Content Inspection – Anti Virus – Anti SPAM
Do you understand what your IT provider is talking about? Understanding the basics of how IT tools and devices work definitely helps you make informed decisions on what your business does and does not need.
5 things you should know about your IT
- Is your business data safe?
- Is your hardware (infrastructure) right for your business?
- Are your network, data and IT systems protected?
- Do you understand – or have – a Backup and Disaster Recovery Plan?
- Are your systems configured to give you maximum performance and value?
Your IT provider should be able to explain to you in plain English what IT systems you have, what it does for you, what options are available and what it is costing you. Don’t be lost in jargon. No matter how complex an IT solution is, a good provider will be able to explain it to you in terms and costing you understand. If they can’t you need to ask yourself is it because you are being sold a solution that is not clearly understood by the seller, to hide what is not working, or to profit the seller?
If you are having difficulties with your IT, or your current provider does not give you easily understood answers, itro can help you. itro’s IT Systems Assessment will close any gaps of knowledge you have about your IT. A Senior Engineer from itro will conduct a thorough review and give you a written report documenting your current systems, any problems or issues found and suggested solutions to address those issues. You will have the answers to every one of the above questions, and more. We find this service is frequently taken up by businesses looking to change their IT support to Managed Services with fixed monthly pricing. Without being bogged down in technical details you will know and understand the important IT issues your business faces and have the peace of mind of having a team of engineers manage your IT systems. If you are in the Melbourne area and would welcome a free itro IT Systems Assessment call us now on 1300 10 3000.